Testimonials

I am from out of state, I totally trusted my friend’s recommendation to select Joy Munoz as my Realtor. Joy walked us through the process, which is very different from our home state. Joy did an excellent job representing us as buyers through the closing. After the closing she has not forgotten about us, really! I have never met anyone more kind and friendly. She has gone above and beyond to make my family feel welcome in this community, even after the purchase was complete. I would highly recommend Joy to anyone looking for an agent.

My family and I spent some time in the offices one afternoon and found everyone there to be very kind and hospitable. Henry Pizzo expertly helped us to close the dela when Joy was away. Henry was great to deal with as well. Like Joy Munoz, he has been as kind, helpful and welcoming after the sale as he was before.

Arthur Thompson is the absolute best. He’s approachable, knowledgeable about the Beverly area and worked with us to get the deal done when it got rocky.

Joe Cipoletta was extremely knowledgeable in all aspects of our sales. He was very professional but very down to earth. My husband and I felt completely comfortable and confident in Joseph. He met with us and suggested a sales price of our property. Within 12 hours of our home being listed - we received an offer way over asking price! He was amazing.
Mr Cipoletta was polite, respectful and reliable. He gave us his personal cell phone number, we were able to text- call-reach Joseph whenever we needed to. Joseph also recommended another realtor to help with the purchase of our new home that was out of his working area. They both were in constant communication with us as well as each other. This stressful time of selling and buying a home was eased by Joseph's patience and complete thoroughness. His attention to detail was on point and he didn't miss a thing. This process ran like a well oiled machine.

I cant say enough good things about our agent, Lisa Santamaria-Capetanelis. Our house hunting journey started in 2019 and Lisa was supportive and positive throughout all of the turbulence for
a pair of first time home buyers. No matter what, Lisa always took the time to explain, responded quickly to our questions and concerns, and was always ready to move on to the next place as we
tried to find our home. Even during a pandemic! Were now happily settled into our own place in Salem and very grateful for all her time, effort, kindness, and professionalism. Lisa is an
excellent representation of the company.

I’ve had an exceptionally positive experience working with this company as a new home buyer. Lisa Santamaria-Capetanelis has made the entire process quick and painless, and she and her team have been extremely helpful both before and after closing. I would highly recommend!

Working with Adeline Matton was probably the best experience you could have with a real estate agent. Adeline has great attention to detail, and replies to questions instantly, and always conducts herself in a professional manner. If you want a realtor who goes way above and beyond what a normal realtor does, then you’re stupid If you don’t hire Adeline, she handles all the things you don’t know how to or don’t want to deal with. She is worth every penny. Everybody who I introduce her to said they would never hire another real estate agent besides her. I can’t express how thankful I am that she was my agent. I would recommend her to anybody.

Throughout the entire process of selling my home, Henry Pizzo went above and beyond to help. My situation was unique and with every roadblock he had a solution that would get me the best outcome possible. He took tasks off my plate, simplified the entire process from start to finish, and made me laugh through a very stressful process. I couldn’t have asked for more from a Realtor!

Adeline Matton was very patient showing me a lot of homes so we could find the right fit for me. Was good at giving me insight for the process and what to expect and when. Always got back to me promptly when info was needed.

Jacqueline Buia provided us with excellent service. She was trustworthy, never pushy and looked out for our best interest. She was on top of everything and was a good guide and advocate throughout the process. We had a unique situation and she was able to handle the difficulties in a way that was very reassuring for us. We are so happy with our purchase and very thankful that we had her in our corner!