Joseph Gagnon

Without Arthur Thompson, we would not have found the house we bought. He let us know before the first showing that it was on the market, helped us decide a reasonable offer, and was encouraging throughout the entire process. The process went very smoothly and I can honestly say that the house we just bought has every feature we were looking for in terms of location, condition, price, and size. Thank you, Arthur! I would highly recommend this agent to other first time homebuyers. [...]

Arthur is the best! He went the extra mile time and time again to help us market and sell our home. We will recommend him to anyone looking to buy or sell a home. [...]

Arthur was phenomenal to deal with 8 years ago when we sold our condo and bought a new home. He was the natural choice to help us purchase our new home and sell again. He gave sound advice and was a calming influence throughout the negotiations. Arthur always called to give us updates as appropriate. It was very rare if I had to call to ask him where we were I the process, in fact, sometimes I would think of a question for him and within minutes he was calling me with an update before I was able to make my call. [...]

Arthur was fantastic to work with. The sale of our home went incredibly smooth and quickly. Arthur was amazing regarding the purchase of our new home which was filled with numerous surprises and issues from the seller side. He navigated us through a tricky situation and we are thrilled to be in our new house. I would recommend him and Lux in a heartbeat. [...]

Arthur was a good team player, had his eyes on things that we did not have the knowledge of. We had a narrow search and he always came through with good showings and gave honest opinions on various matters. Good communication and response time. Displayed many times he was always acting in our best interest and was very reliable and professional. Thank you Arthur and Lux Realty! [...]

Arthur is the absolute best. He’s approachable, knowledgeable about the Beverly area and worked with us to get the deal done when it got rocky. [...]

I’ve known Arthur for years, and knew that he would be very easy to work with and there would not be any unnecessary pressure as can be the case with some real estate agents. He showed incredible patience with my search for an ‘ideal’ property in an area I knew well from living there 18 years previously. Art had the additional insight to know that my goal could be met and he had the patience and grace to keep working diligently over a two year plus search. The patience paid off and I know it was worth it with the property that is now my home. [...]

I know Arthur to be honest and competent. I knew I could trust him to guide me through this experience. Arthur went above and beyond! Buying and selling property is extremely stressful. We really depended on Arthur’s expertise, professionalism, and patience to guide us through! Really, I can’t stress enough how amazing he was. This has been one of the best customer service experiences I’ve had! SERIOUSLY!! When things seemed like they were falling apart, he was patient and reassuring and was able to verbalize a plan and get us through what seemed to be deal breaking impasses. [...]

Arthur is always incredibly respectful and patient with his client(s) while being relentless in his efforts on behalf of his clients. I have worked with many brokers, yet Arthur stands out for his capacity to help his clients set realistic pricing and timing goals, and in turn, to help prospective buyers appreciate the best that a home has to offer. [...]